Solving Problems and Making Decisions
September 8, 2022 2022-09-08 19:03Solving Problems and Making Decisions
Solving Problems and Making Decisions
Who Attends
This course is aimed at those in Supervision, Management and Leadership roles within the Construction Industry.
Overview
The purpose of this standard is to enable the delegate to develop the knowledge to be able to solve problems and make decisions as required by a practising or potential site supervisor.
Scope:
- How to describe a problem, its nature, scope and impact
- Gathering and interpreting information to solve a problem
- Evaluation of options to make a decision
Planning, monitoring and reviewing the implementation and communication of decisions
Method of Delivery
Face to Face in a classroom environment.
Course Length
1 Day.
Course Outline
08:00 AM – 10:00 AM
- Describe, in detail, a problem, its nature, scope and impact
10:30 AM – 12:30 PM
- Gather and interpret information to identify possible solutions to a problem
- Prepare a summary of the options providing facts and evidence
- Apply a simple decision-making technique to evaluate options to arrive at the best solution
13:30 AM – 17:00 PM
Assessment of this learning outcome must be via a scenario based practical exercise which covers the delegates ability to:
- Plan the implementation and communication of the decision
- Create a detailed and SMART action plan that fully plans both the implementation and communication of the decision, thoroughly describes responsibilities and details resource requirements (including people and finance)
- Describe which monitoring and review techniques could be used to evaluate outcomes
5 written Questions, delegates must achieve 75% to pass
Assessment
A workbook shall be completed through the course. The question paper should consist of 5 questions based on one question per assessment criteria point within learning outcomes 1-3 and 4.2 with a bank of 2 sets of question papers. Evidence from the practical exercise will be needed to answer the question paper. Delegates must achieve 75% correct answers to pass. For the avoidance of doubt there must be model answers for consistency.
Assessment of 4.1 should be assessed by a scenario based practical exercise where the delegate must demonstrate competence of the assessment criteria
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