Understanding Commercial Awareness
September 8, 2022 2022-09-08 19:03Understanding Commercial Awareness
Understanding Commercial Awareness
Who Attends
This course is aimed at those in Supervision, Management and Leadership roles within the Construction Industry.
Overview
The purpose of this standard is to enable the delegate to develop an understanding of how stakeholder and client relationships and the monitoring and control of costs and waste contribute to making an organisation commercially successful as required by a practising or potential site supervisor.
Scope:
- The importance of stakeholder relationships in making an organisation successful
- The role of the supervisor in meeting client requirements
- The role of the supervisor in managing and controlling costs
- The role of the supervisor in minimising waste in an organisation
- How keeping records contributes to making an organisation successful
Method of Delivery
Face to Face in a classroom environment.
Course Length
2 Days.
Course Outline
Day 1
- List your key internal and external stakeholders and explain why they are important to the organisation
- Explain the role of the supervisor in maintaining good communications with stakeholders
- Explain how customer service standards and procedures are used to meet customer needs
- Explain how the supervisor monitors client requirements
- Explain how feedback on client expectations can be used by the supervisor to improve how the business meets client requirements
- Explain the responsibility of the supervisor in controlling costs
- Explain two or more opportunities the supervisor has to impact on cost
- Describe the principal features of two or more mechanisms in the organisation used by the supervisor to maintain control of labour and materials costs
- Explain how the budget to build can be used as a control mechanism for managing costs
Day 2
- Describe potential waste in the organisation within a detailed and appropriate context
- Describe two or more techniques and/or methods used by the supervisor for measuring and monitoring waste in the organisation
- Identify the main benefits of managing waste in the organisation
- Assessment of this learning outcome must be via a scenario based practical exercise which covers the delegates ability to:
Compile a simple action plan to minimise waste on site
- Explain the purpose of record-keeping for the organisation
- Identify key information to be recorded by the supervisor to meet organisational and legal guidelines
- Explain the supervisor’s role in maintaining accurate records of the allocation of labour, plant and materials
15 questions followed by Presentation.
Assessment
A workbook shall be completed through the course. The method of formal assessment considered appropriate for training delivered against this standard is by a combination of a question paper and a practical exercise.
The question paper should consist of 15 questions based on one question per assessment criteria point within learning outcomes 1-5 (excluding 4.4) with a bank of 2 sets of question papers. Delegates must achieve 75% correct answers to pass. For the avoidance of doubt there must be model answers for consistency.
Assessment of 4.4 should be assessed by a scenario based practical exercise where the delegate must demonstrate competence of the assessment criteria.
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