JRS Training & Assessment Ltd (“we”, “us”, “our”) is committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). This policy explains what personal data we collect, why we collect it, how we use it, and the rights you have.
1. Who We Are
JRS Training & Assessment Ltd is a UK-based training provider and data controller for the purposes of data protection law. We deliver construction training and assessment services, maintain learner records, and communicate with learners and clients. Our registered office is:
Bizspace, Discovery Court
551 – 553 Wallisdown Road,
Poole, Dorset BH12 5AG, UK.
For data protection queries, contact our Data Protection Officer at [email protected].
2. Personal Data We Collect
We collect personal data when you:
- Visit our website
- Enquire about or book training
- Attend courses
- Subscribe to newsletters
- Provide feedback
- Communicate with us
Examples of personal data we process include:
- Contact details (name, email, phone number, address)
- Employer and job role
- Training history and assessment outcomes
- Certification identifiers (e.g., CSCS and NPORS numbers)
- Website usage data (e.g., IP address, browser type)
3. How We Use Your Data & Legal Bases
We process personal data for the following purposes and legal bases:
Providing training and services
- To administer bookings, course delivery, assessment, certification, and compliance.
- Lawful basis: Contract, Legitimate Interests.
Customer communications
- To send reminders (e.g., certification expiry) and service-related updates.
- Lawful basis: Legitimate Interests.
Marketing communications (optional)
- Newsletters, promotions, and offers regarding refresher training.
- Lawful basis: Consent (you must opt in).
(You can withdraw consent at any time.)
Website analytics and improvement
- To analyse site usage and improve our services.
- Lawful basis: Consent or Legitimate Interests.
Legal compliance
- To comply with legal and regulatory obligations or defend legal claims.
- Lawful basis: Legal Obligation or Legitimate Interests.
4. Use of Third-Party Services
We use third-party services (data processors) to support our operations, including:
Competency Cloud
Competency Cloud is used to store and manage learner and certification records on our behalf. It processes personal data under our instruction and in accordance with a Data Processing Agreement. Competency Cloud does not use your data for its own purposes. (Data is secured with appropriate technical and organisational safeguards.)
Other processors include:
- Payment service providers
- Website hosting providers
- Analytics and marketing platforms
We will only share data with third parties where necessary for service delivery, compliance, or legal obligations.
5. Cookies and Website Tracking
We use cookies and similar technologies to improve your experience on our website. Some cookies are essential, while others require your consent (e.g., analytics and advertising cookies).
You can manage cookie preferences through our cookie banner or your browser settings.
6. Data Retention
We retain your personal data only as long as necessary for the purposes we collected it, including to:
- Fulfil training delivery and certification obligations
- Comply with legal and regulatory requirements
- Support legitimate business needs (e.g., responding to enquiries, managing records)
Training records may be retained for several years depending on awarding body requirements and potential legal obligations.
7. Your Rights
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure (in certain circumstances)
- Restrict or object to processing
- Withdraw consent (where consent is the legal basis)
- Data portability (in certain circumstances)
- Lodge a complaint with the Information Commissioner’s Office
To exercise your rights, contact us at the email address above.
8. Marketing and Opt-In
If you choose to subscribe to our mailing list, we will process your email for marketing only where you have explicitly consented to receive such communications (e.g., newsletters, training promotions).
You may opt out at any time via the unsubscribe link in marketing emails or by contacting us.
9. International Transfers
Your data is stored and processed in the UK and, where necessary, with appropriate safeguards for any transfers outside the UK (e.g., standard contractual clauses).
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page. When we make significant changes, we will notify you in an appropriate manner.
11. Contact Us
If you have questions about this policy, want to exercise your data rights, or wish to make a complaint, contact:
📧 [email protected]
☎ 01202 681525
📍 Bizspace, 551–553 Wallisdown Road, Poole, Dorset BH12 5AG, UK