Achieving Performance Through People
September 8, 2022 2023-02-28 15:34Achieving Performance Through People
Achieving Performance Through People
Who Attends
This course is aimed at those in Supervision, Management and Leadership roles within the Construction Industry.
Overview
The purpose of this standard is to enable the delegate to develop knowledge and understanding of using leadership and inter-personal skills to establish effective teams and achieve high levels of performance through people as required by a practising or potential site supervisor.
Scope:
- How personal leadership style affects the performance of others
- Establishing and maintaining an effective team
- Motivating the team to improve productivity
- The importance of communication to team and site performance
- The importance of feedback to individual and team performance
- Applying recognised coaching techniques to develop and improve the performance of team members
- Persuading and influencing others to achieve objectives
Method of Delivery
Face to Face in a classroom environment.
Course Length
2 Days.
Course Outline
Day 1
- Describe the principal features of two or more factors that will influence the choice of leadership styles or behaviours on site
- Describe two or more appropriate actions to enhance own leadership behaviour in the context of a correct and appropriate model of leadership
- Describe the practices associated with developing and maintaining an effective team to explain two or more benefits of developing and maintaining an effective team
- Describe the stages of an established model of team formation
- Describe two or more appropriate actions to enhance the effectiveness of own team
- Describe a recognised theory of motivation
- Explain how a motivational technique can be used to improve performance of own site
Day 2
- Describe the stages in the communication cycle
- Describe two possible barriers to communication on site within a detailed and appropriate context
- Explain why it is important to overcome barriers to communication on site
- Describe two or more actions to improve the effectiveness of own communication skills on site in order to improve team and site performance
- Describe how to give effective feedback
- Explain two different types of feedback, and how each can be used to improve both individual and team performance
- Explain how to manage a coaching process by agreeing goals and following a simple coaching model
- Describe a tool or technique that can be used to support effective coaching
- Identify two barriers to effective coaching within a detailed and appropriate context
- Explain two or more suitable strategies to overcome these barriers
- Explain the practices of persuading and influencing to explain the differences between them
- Describe the skills required in order to persuade effectively
- Explain a relevant technique for influencing others and how it is used to achieve objective
20 questions. 75% pass mark required.
Assessment
A workbook shall be completed through the course. There will be a test at the end.
Curriculum is empty
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